Transitioning from an Employee to Supervisor is an ongoing challenge. As a leader of 30 plus years in the financial industry, I can say with certainty that training for the employee transitioning into a supervisory role today is not sufficient. Employees master their...
Dayton Ohio Consultant offers Learning Styles and Strategies
Why are learning styles important? What are the different learning styles? These are great questions that require attention when building purpose driven teams.We are not all equal in how we communicate. Some people prefer to process information through text, while...
Customer Identification Program (CIP)
Do you remember where you were on September 11, 2001? I think we all do. I was working at a financial institution in Dayton, Ohio when the news hit the television. I was horrified to see this terrorism in our own country. As a certified CAM specialist, it is near and...
Leadership Tips for Dayton and Ohio Businesses
“Leadership is Influence: Nothing More, Nothing Less” one of my favorite quotes by John Maxwell. This article is an introduction to a series of articles designed around the teachings of John C. Maxwell on what it means to be a great leader. As a certified behavioral...